Resident expectations at today’s senior living facilities are a far cry from what they were even 20 years ago. Back in the 1990s, a resident may have checked in needing only a phone line to stay connected to the outside world. Modern residents – in contrast – come with modern expectations. They want to be able to use streaming services to watch TV shows and movies, which requires bandwidth. They arrive with multiple devices – smartphones, tablets, laptops – all needing connectivity to … [Read more...]