For most businesses, telecommunications are one of, if not the most, business-critical services and expenses on the books. Imagine how difficult it would be to get anything done if there was no internet access for an entire month, or no ability to make or receive telephone calls. That would leave most businesses in a desperate position. At the same time, however, it's also a service where expenses can quickly get out of control. Balancing these two terrible fates becomes crucial, and it's not as … [Read more...]