For most businesses, telecommunications are one of, if not the most, business-critical services and expenses on the books. Imagine how difficult it would be to get anything done if there was no internet access for an entire month, or no ability to make or receive telephone calls. That would leave most businesses in a desperate position. At the same time, however, it's also a service where expenses can quickly get out of control. Balancing these two terrible fates becomes crucial, and it's not as … [Read more...]
On-premise vs. cloud-based voice
Choosing the right voice path for your business: On-premise vs. cloud-based voice On-Premise PBX • Cost – higher upfront costs and set-up fee. Above certain threshold it might be cheaper to own equipment than pay a monthly fee, but servicing and maintenance can get expensive. When using only basic call features with >25 phones per store, total cost of ownership is less over 5-year period • Scalability – purchase phones to expand (in addition to any licensing … [Read more...]