|Newsletter: Waste and Telecom|
There’s Probably Cash in your Trash!
It doesn’t cost you anything to have us take a look
Every organization has costs associated with waste disposal. Many organizations have multiple waste streams. Examples are municipal solid waste (regular trash), recycling, shredding, hazardous waste, and specialty waste streams based on industry. In most organizations there is not one person or department that “owns” waste disposal costs and associated services.
Waste costs and services usually span three parts of an organization.
Typically here is what we see:
- The Purchasing or the Finance department negotiates and signs waste hauler contracts.
- Facilities or Operation staff fills the containers and manages pickup and service issues.
- A/P Staff reviews and approves invoices for payment.
That’s where we come in. Edge Insights Waste Cost Management Services takes a three-step, comprehensive look at all aspects of waste disposal costs and services.
- We start with an audit of past invoices to find errors, uncover refunds, and establish benchmarks for service levels and costs.
- Next, we conduct a logistical study of service types, locations, pick-up frequencies, and utilization. This step identifies opportunities to reduce costs by optimizing the efficiency of services.
- The final step is a competitive market study to determine best pricing for basic services, regulatory fees, surcharges, annual price escalators, etc.
Edge Insights is realizing an average saving of 34% for its “waste clients”!
As with all Edge Insights services, the client maintains complete control and the service is success based. You don’t pay Edge Insights unless you are actually saving money. We identify, document, and present all savings opportunities. The client makes the decision to approve or reject each opportunity. For those approved, Edge Insights will implement and monitor to validate the savings.
Please feel free to contact Tom.Visgarda@EdgeInsights.com for more information.
If your phone system is older than five years, you are most likely considering making a new purchase in the next couple of years. The playing field has evolved. There are numerous factors to weigh when making a phone system purchase. Consider these four factors when deciding how to move forward.
#1: Total Cost of Ownership
Total Cost of Ownership must be considered. When looking at the bottom line of a premise-based phone system, ensure to include the following: ongoing maintenance; upgrades to software and hardware; training cost and; moves, adds and changes. Hosted platforms advertise they include these services in the monthly recurring charge with the perception that the overall cost will be reduced. Proposals should be reviewed to ensure each vendor is compared on an “apples to apples” platform. In one particular study, a client was provided a quote indicating their telecom expenses would be reduced from $4,800 a year to zero. Although that sounded appealing, in reality that was impossible since $3,600 of the annual spend was for designated alarm lines that could not be placed on a hosted platform and could not be cancelled.
#2: Operational Expense versus Capital Expense
For many businesses, operational funds are easier to tap into than committing to a large, upfront capital expenditure. Hosted options may not provide the routers, switches or handsets. These details must be examined to ensure all aspects of the phone system are considered before making a decision. It’s appealing for a relatively new company to jump into an all-inclusive hosted model that would deliver brand new networking and telecom equipment without the need for an initial investment.
Typically, the end user is responsible for upgrades of a premise based telephone system. Contracting with your vendor to come on site and apply new service patches can become very expensive. We have seen many telecom environments in which clients made the decision not to upgrade because of the added expense. However, they are leaving their systems vulnerable and could incur greater costs down the road. Typically hosted providers take ownership of this task and apply upgrade patches as required. This could save a lot of money over time and ensure your system is up to date with the latest security and performance patches.
Premise-based systems and hosted based systems are driven by software that requires licensing. When owning your system, you make an upfront decision on the number of licenses to purchase. Over the course of time, if your business requirements decrease, it’s almost impossible to recoup the money spent to purchase those licenses. A hosted system allows on demand scalability. If you have a seasonal business, you can contract for a certain number of seats during the peak times and scale back during the slow season.
There are a lot of factors when considering on how to move forward with a new phone system and there is no cookie cutter explanation for every company. Edge Insights has consulted with small and very large organizations to review the best course of action to implement a new phone system. We would be happy to discuss how we can assist you in your future phone system purchase. Please reach out to us at 610-777-3200 to discuss further.